My Blog
5 Tips for Recruiting the Right Team
Have you ever said, “When I win the lottery I will [fill in blank]” knowing full well that the likelihood of that happening is depressingly slim? While a lottery win may be good for day dreaming, it is not a good strategy for retirement, any more than hiring employees...
7 Functions Small Business Owners Should Outsource
Wearing all the hats can wear you out! Every small business owner knows what I mean by "wearing all the hats." In fact, most owners spend more than 50% of their time on administrative duties. Running a business is not easy. To be as productive as possible you need all...
10 Elements of Great Customer Service
Rate your customer service. Really, stop now, and give it a rating of between 0-10. How did you do? I hope you were honest. Let’s face it. Customer service is a big deal! It is often the difference between business success and failure. Why? Because your clients have a...
5 Reasons to Take a Vacation from Your Business
It’s summertime! Kids are eagerly anticipating time away from school. Their plans...do nothing! Sleep-in, be with friends, play, explore, think about their future, and get ready for a new school year. It comes natural to them. How about you? Are you one of those hard...
3 Reasons for Small Business to Specialize
Every small business should have a specialty. Yes, every small business. Yes, a specialty. Often when I ask clients to describe their specialty, they return a blank look or answer with a long list of products or services that they offer or a population that they...
7 Tips To Successfully Onboarding New Employees
Summer is just around the corner! For many small business owners, it is a time when they add staff to fill a seasonal need. Recruiting, hiring, and onboarding is critical for new staff to be productive as quickly as possible. Onboarding refers to the way new employee...
3 Most Important Interview Questions to Ask
Interviewing is an art. An accomplished interviewer uses a variety of questions and topics to uncover information that is critical to their hiring decision. While there are literally thousands of questions that could be asked of a candidate, there are a few that are...
5 Easy Ways to Review Your Competition
When Machiavelli wrote, “Keep your friends close and your enemies closer,” I doubt he had the success of small businesses in mind. Still, the advice can be applied to one of the key components of business success, knowing your competition. With a clear understanding...
