Archive | Leadership

A small business owner using leadership and people management skills to coach an employee

Successful People Management Begins at the Top

While the direct manager of any person has a great impact on not only their performance but their development and their satisfaction, the foundation for effective people management begins with the values, attitude, and willingness to invest from the highest levels of leadership. In simple terms, effective management of people begins at the top. In […]

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Small business leadership: Empowerment

Staff members who are empowered are more likely to be engaged in promoting the mission, vision, and values of your business. Empowering others means you will provide the knowledge, clear instruction, training, and opportunity for others to perform. This includes giving them permission to devise their own approach and act on it as long as […]

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Effective Feedback Sandwich

Small Business Leadership: Effective Feedback

Giving and receiving feedback is a leadership skill which creates a forum for open, constructive communication. The ability to give and receive feedback is needed for the growth and development of both leader and follower. Feedback is the information one person gives another person about how their actions and/or behavior are impacting their outcomes. Feedback […]

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Small Business Leadership: Empathy

Harper Lee penned the famous quote, “You never really know a man until you understand things from his point of view, until you climb into his skin and walk around in it.” in the 1960 release of To Kill a Mockingbird. Since that time this statement has been used countless times to chide to anyone […]

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